Joule: Updates on SAP’s AI Copilot

January 10, 2025 Blog

In this ZTalent blog, we explore the latest updates for Joule in 2025. Since its launch in September 2023, Joule has been designed to optimize interaction with enterprise systems through generative artificial intelligence. It has revolutionized how companies handle complex tasks by streamlining management through its efficient integration with SAP solutions.

What is Joule, and Why is it Revolutionary?

Joule is a generative AI-based tool that facilitates interaction with SAP enterprise systems using natural language responses. Its key features include:

  • Natural language responses to simplify business tasks.
  • Native integration with SAP cloud solutions, such as SAP S/4HANA and SuccessFactors, requiring no additional configurations.
  • Multi-agent collaboration to solve complex business tasks.
  • Privacy and security through responsible data handling.
  • Up to 80% improvement in efficiency by providing responses based on company-specific data.

Additionally, Joule contributes to sustainability through predictive analytics that assess energy and material consumption, identify waste, and suggest improvements. It automates routine tasks like form-filling and order processing, enabling employees to focus on higher-value projects. Companies that adopted Joule reported a 90% increase in agility for their employees’ manual tasks.

Joule Updates for 2025

In 2025, Joule expands its capabilities and reach by integrating with new modules and offering advanced features that strengthen its role as a generative AI copilot. Highlights include:

  • New language availability: Joule will be available in Spanish starting in the first quarter, facilitating adoption in key Spanish-speaking markets.
  • Operational optimization: Users will obtain business insights in natural language up to 95% faster, from sales reports to inventory statuses, improving decision-making.
  • Human Resources improvements: Joule will offer recommendations for ideal profiles, interview preparation, and follow-up, reducing bad hires by up to 5%.
  • Financial transparency: Joule will provide detailed financial analyses, increasing the traceability of accounting operations and simplifying the generation of financial reports.
  • Automation and efficiency: The tool will automate tasks such as inventory management and report generation, allowing teams to focus on strategic activities.
  • Customer experience: Joule will analyze purchasing interactions and marketing campaigns, providing recommendations based on consumer behavior history.
  • Mobile version: Integration with SAP Mobile Start will allow users to access Joule from anywhere, improving processes like inquiries, approvals, and feedback.
  • Sustainability: Joule will continue to play a key role in sustainability, identifying opportunities to reduce waste and improve environmental impact.
  • Digital transformation: Joule’s integration with cloud solutions opens new opportunities for digital transformation, process optimization, and resource savings.

Key Modules Joule Integrates With

In 2025, Joule will integrate with the following modules to maximize its impact:

  • SAP Build Work Zone: Interact with data from multiple backend systems through a single interface.
  • SAP SuccessFactors: Real-time data for talent management.
  • SAP S/4HANA: Intelligent analysis based on enterprise data.
  • SAP Analytics Cloud: Contextual analytical insights and data-driven responses.

Conclusion

Joule continues to establish itself as an essential tool for companies seeking to remain competitive and sustainable. The 2025 updates highlight its ability to transform processes, increase efficiency, and promote sustainability. With its integration into key SAP modules and focus on new functionalities, Joule not only optimizes enterprise operations but also enables organizations to focus on innovation and strategic growth.

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